Our Commitment to Accessibility
MedAuxilium LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, as well as comply with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.
Measures We Take
MedAuxilium takes the following measures to ensure accessibility:
- Include accessibility as part of our development and design process
- Provide ongoing accessibility training for our staff
- Assign clear accessibility goals and responsibilities
- Employ formal accessibility quality assurance methods
- Conduct regular accessibility audits using both automated tools and manual testing
- Engage users with disabilities in our testing processes
Conformance Status
We aim to conform to WCAG 2.1 Level AA. Our current conformance efforts include:
- Perceivable: Information and user interface components are presentable to users in ways they can perceive (text alternatives, captions, adaptable content, distinguishable elements)
- Operable: User interface components and navigation are operable (keyboard accessible, sufficient time, no seizure-inducing content, navigable)
- Understandable: Information and operation of the user interface are understandable (readable, predictable, input assistance)
- Robust: Content is robust enough to be interpreted by a wide variety of user agents, including assistive technologies
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML structure for screen reader compatibility
- Alternative text for all meaningful images
- Sufficient color contrast ratios (minimum 4.5:1 for normal text)
- Keyboard navigation support throughout the site
- Focus indicators for interactive elements
- Resizable text without loss of content or functionality
- ARIA landmarks and labels where appropriate
- Skip navigation links
- Descriptive link text
- Form labels and error identification
Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Switch devices and alternative input methods
Our website is designed to work with current versions of major browsers including Chrome, Firefox, Safari, and Edge.
Known Limitations
Despite our best efforts, some content may not yet be fully accessible. We are actively working to address the following known limitations:
- Some older PDF documents may not be fully accessible; we are working to remediate these
- Some third-party content or embedded services may not meet all accessibility standards
- Certain interactive features may have limited accessibility on older browsers
We are committed to resolving these issues and welcome feedback to help us improve.
Feedback and Contact
We welcome your feedback on the accessibility of our website and services. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
We aim to respond to accessibility feedback within 5 business days and to resolve issues within 30 days where possible.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or the relevant enforcement authority in your jurisdiction.